Putting NHS mental healthcare to the test… the Friends and Family Test!
The NHS Friends and Family Test gives patients across healthcare in England the opportunity to have their say on their experience of care or treatment… including people using mental health services.
It is a quick and anonymous way to give feedback on what is working well and what needs improvement.
Your views are considered by people who make decisions about the services you receive locally and help to make things better for everyone.
This film is one of three produced to help raise public awareness about the FFT as it rolls out to new parts of the NHS. It was designed to be suitable for use by NHS mental healthcare services and to get across the message that we want feedback from patients who use those services as well as from people using primary and acute health services.
For more information, see www.nhs.uk/friendsandfamily.
British Sign Language Version